ANNUAL NEWSLETTER 2ND EDITION | @ esgam

MEMBERS ' ESG JOURNEY

15 workplace policies. Integrating social considerations into core business operations not only enhances organisational reputation but also contributes to a more equitable and inclusive society. This integration is most effective when driven from the“ inside out”- beginning with internal buy-in and consistent practices and extending outward to impact the broader community positively.

Strategies for Integrating the Social Pillar

1. Employee Engagement and Well-being: Integrating the social pillar of ESG begins with fostering a workplace culture that prioritises employee engagement and well-being. This means cultivating an environment where employees feel respected, supported and empowered to thrive. Key initiatives may include comprehensive mental health resources, flexible work arrangements and continuous learning opportunities. These efforts not only boost morale and productivity but also strengthen organisational loyalty. For example, companies can implement a structured series of“ lunch and learn” sessions focused on leadership development, mental resilience and nutrition for peak performance- creating regular touchpoints that support both personal and professional growth.

2. Diversity and Inclusion: Fostering diversity and inclusion is a cornerstone of the ESG social pillar. Organisations can champion this by implementing policies that guarantee equal opportunities for all, regardless of background, identity, or experience. This includes inclusive recruitment strategies, training programs to address unconscious bias, and cultivating a workplace culture where every individual feels respected and valued. Embracing a multigenerational workforce, recognising performance based on merit, and intentionally promoting gender balance in leadership roles are practical steps toward building a truly inclusive environment. These efforts not only reflect social responsibility but also drive innovation, collaboration and long-term organisational success.

3. Community Engagement: Companies can extend their social impact by actively engaging with the communities in which they operate. This can be achieved through corporate social responsibility( CSR) initiatives such as volunteering programs, partnerships with local organisations, and supporting community projects. For example, creating a compulsory volunteer day in the organisation and a thematic campaign that takes place annually, where employees are encouraged to participate collectively.

Successful Integration

Manulife’ s Impact Agenda aligns business goals with social and environmental outcomes. Through this agenda, Manulife invests in community organisations and charities that support underserved communities, promoting health, education and economic empowerment. This initiative not only contributes to social good but also enhances the company’ s brand reputation and builds customer loyalty through a common purpose.

Wang Kelian, Perlis: Manulife Malaysia has partnered with Jane Goodall’ s Roots & Shoots Malaysia for a threeyear initiative to rehabilitate a 10km nature trail in Wang Kelian, Perlis. This initiative focuses on eco-tourism and environmental education. The partnership includes biodiversity surveys, trail restoration and preservation of the region’ s unique biodiversity. Additionally, it features a capacity-building program for the local community, offering training in trail-making, nature guiding, business knowledge and financial literacy, with Manulife volunteers contributing to the sessions. This initiative aims to empower the local community to leverage eco-tourism for sustainable income while engaging Manulife’ s customers, employees and financial advisors in environmental preservation and biodiversity conservation.

FINCO Good SENs: Another example is the FINCO Good SENs initiative, which focuses on supporting special financial literacy needs in schools. By engaging employees in volunteering and mentoring activities, Manulife demonstrates its commitment to social responsibility and community support.

Integrating the social pillar of ESG into organisational practices is essential for fostering a positive impact on society and enhancing employee engagement. By prioritising employee well-being, promoting diversity and inclusion, engaging with communities, and ensuring ethical labour practices, organisation can drive meaningful social change.