@Halal Nov/Dec 2019 | Page 23

23 november-december. 2019 | @Halal Eats C By Syed Zaid akoi, also known as Yoo Tiao, is perhaps one of the most trea- sured snacks among Malaysians. While it is usually obtained from roadside stalls or in our night markets, the shop known as I Love Yoo!, took it into the next level by having it available in our shopping malls too. The founder, Gian Lim, says he knew the potential of a commercialised Yoo Tiao business when he started his first outlet at Food Republic, Pavilion Shopping Mall back in Sept2007. “Yoo Tiao has over 800 years of history as one of the traditional Chinese snack food. Normally, we get Yoo Tiao from coffee shops and roadside stalls,” says Lim. “We are the first ones to bring this snack into shopping malls, and to have a better, hygienic, safe and comfortable dining area for customers to enjoy our food.” All eyes on Yoo Local Yoo Tiao chain serves scrumptious halal Malaysian snacks for the masses Yoo for everyone With over 50 outlets located around Malaysia, I Love Yoo! is one of the few Chinese cuisine- based brands that puts a strong emphasis on being halal. According to Lim, he wants everybody to enjoy his product. “Before this we had less than 15 per cent Muslim customers. We believe that we can share the love by obtaining the halal certifica- tion to attract more Muslim customers,” he says. The application for halal certification for the entire chain is still being processed, though some of the outlets have already been certified halal. Mohamad Hairull Anuar, The Assistant Manager cum Halal Excutive of I Love Yoo!, comments: “We are still waiting for JAKIM to finish the process of certifying all of our outlets. We are not allowed to advertise our brand as fully halal until we have certified each and every one of our outlets nationwide. “We wish to have it done as quickly as pos- sible to help put our customers’ mind at ease.” The board of directors share the same sentiment. According to the chairman of I Love Yoo!, Datuk Ahmad Zaki: “From a business stand point, it helps us in creating a bigger market reach. To appeal more to the local Muslims, we have added a lot of Malay and Indian cuisine like Rendang Ayam, Hot Chicken Masala, Dried Curry Laksa and Sakura Shrimp Cake into our menu. We want to make I Love Yoo! something that is truly Malaysian by adding the Muhibbah aspect into our brand name.” Fresh fried snacks I Love Yoo! prides their brand on being fresh. The doughs are handmade and cooked at the store. “Maintaining the quality and serving good food to our customers are our main priority. All of our menu items are made from scratch the traditional way, it brings out the nostalgia in some of our customers who grew up having them. The traditional way of making things is very synonym and near to our customer’s heart,” says Lim. Spreading the love I Love Yoo! aims to have a more Muhibbah board of directors and franchise holders. “Lim founded I Love Yoo!, and now that we have a Malay chairman, we are encouraging more Indians and Malays to become franchise holders too,” says Zaki, with humility. The founder says he is proud of what they have achieved so far. He hopes the brand can continue to expand in the next five years. “For now, we have a total of 70 outlets HARDWORK SHOWS: Standing from left: Mr Jeffrey Leong (COO), Zaki and Lim. (Top left) One of I Love Yoo!’s signature – store- made Yoo Tiao fried in fresh palm oil. all over Malaysia and we are confident the brand will continue to grow continuously and rapidly in the next five years – the halal certification would really be helpful to our growth,” Lim says with a chuckle. “In addition, we have received positive feedbacks from other ASEAN countries and they have expressed their interest in bring- ing the brand into their home country. We currently have outlets in Singapore and Brunei. “We are negotiating with interested par- ties in Indonesia, Thailand and Philippines. The brand really has grown bigger than when I founded it more than 10 years ago. “We hope that I Love Yoo! will become a well-known Malaysian brand in the eyes of the world in the future. We also hope that the readers can come by any of our outlets to grab a bite and if you’re looking to be a part of our family, feel free to contact us and we can talk shop.”