@Halal Nov/Dec 2019 | Page 8

08 @Halal | november-december. 2019 Review By Hasniza Ramli Chief Executive Officer, Global Haltech How Halal tourism molds the global tourism industry Muslim-friendly platforms are blooming with Muslim tourists expected to spend about USD230 billion by year 2025 and make it the fast-growing halal tourism category H alal or Islamic tourism is a lucrative sector that is still largely untapped. Halal tourism is a leading and fastest-growing segment of the global travel industry, with Muslim tourists seeking destinations which meet their needs of diet, dress or rituals. In accordance with that, hotels, resorts and tour companies are also aggressively trying to enhance their services to meet their dietary and religious needs. Adapting to the needs of Muslim travelers Many countries, whether Muslim or other- wise, are looking to attract these travelers. The leading Muslim destinations are Malay- sia, United Arab Emirates, Indonesia and Turkey. Halal Travel Total Travel Market Spending Meanwhile Singapore, Thailand and the United Kingdom are among the top non- Islamic or non-OIC (Organization of the Islamic Conference) destinations. Thailand has proven to be a popular destination for Muslims, mainly from Indonesia, looking for affordable vacations and Thai food, even it is well-known as a predominantly Buddhist country. Among European countries, the UK is leading and Muslim spending is estimated to reach USD5 billion by 2025. Meanwhile, in recent surveys conducted by Singapore’s Crescent Rating and the United States’ Dinar Standard, Malaysia has been chosen as the world’s top destination for Muslim travelers for three consecutive years. The Report also showed that halal tour- ism represented 11.6 per cent of global tourism expenditure and was estimated to be worth USD230 billion by 2025, as the number of Muslim tourists has grown to 160 million from 121 million in 2018. The country attracted 5.3 million Muslim tour- ists out of a total 26 million tourist arrivals this year. The reasons why Malaysia became a favourite choice of Muslim travellers are due to the abundance of halal food, prayer facilities and Islamic attractions, which perfectly cater to their basic needs. There is no end to the variety of halal products and services that can be found in Malaysia, from halal food to Islamic banking. Malay- sia provides end-to-end halal goods with universal appeal. Malaysia’s rich Islamic history and heritage also form layers of fascinating experiences just waiting to be discovered. This, coupled with a conducive environment and government-backed poli- cies and initiatives, strengthens Malaysia’s position as the nucleus of the global halal industry. Malaysia is not the only country trying to tap into this lucrative market, as countries such as Japan and South Korea were also ramping up their offerings for Muslim tourists. Muslim friendly hotel recognition Looking at the potential of this growing sector, it’s important for the hospitality industry to adapt to the changing of halal requirements to meet the needs of Muslim tourists. Hotels and restaurants should offer halal food at the very least. M a l ay s i a h a s i nt r o d u c e d t h e “Muslim-Friendly Hotel Recognition” initiative, a form of accreditation which recognises shariah-compliant accommoda- tion for tourists. The implementation of the “Muslim Friendly Hotel Recognition” is an important initiative to empower the tour- ism industry, especially the Islamic tourism segment to begin developing the industry towards its next phase. Among the criteria to fulfil the stan- dards include proximity to mosques and other Islamic attractions, in-room prayer facilities such as praying mats and qiblat direction signs, halal-certified restaurants, segregated gyms and swimming pools for women. Other than hotels, many airports are also now offering halal food and prayer rooms, but some still lack wash or ablution facilities. The MS2610:2015 Muslim Friendly Hospi- tality is Malaysia’s first standard intended for the tourism industry, that caters to Muslim travel-savvy needs. This standard guides organisations in managing tourism facilities, products and services. Despite the word ‘Islamic’ used in this phrase, it is important to note that Islamic tourism is not exclusive to Muslims. Due to its universal nature, Islamic tourism can also be enjoyed by the non-Muslims. SIRIM QAS International offers this standard to