TheHEALTH January/February 2026 | Page 8

08 COVER STORY

The HEALTH | January-February. 2026

Unified healthcare operations

• Founded in 2012, MocDoc emerged to fill a significant gap in the healthcare IT landscape, offering integrated solutions for managing healthcare operations.
• Southeast Asia ' s openness to cloud-based solutions simplifies MocDoc ' s market penetration.
• MocDoc prioritises data protection, employing a robust security framework to safeguard confidential information from unauthorised access.

THE healthcare industry has seen significant changes over the past decade, particularly with the advent of technology solutions that have improved efficiency, patient care, and operational workflows.

At the forefront of this transformation is MocDoc, a pioneering healthcare IT solution founded in 2012 by Senthil Kumar, who serves as the Chief Executive Officer. Operating under the legal entity YRO Systems Private Limited, MocDoc has successfully positioned itself as a trusted provider in the healthcare sector, offering an integrated platform used across more than 14 countries.
Managing billions of patient records and facilitating thousands of laboratory connections, MocDoc has become synonymous with innovation in healthcare technology.
GENESIS OF MOCDOC
Senthil, who previously worked for Fortune 100 companies in the United States, returned to India with a vision.
He recognised that the healthcare landscape often struggled to adopt technology, particularly because organisations tended to implement new systems only after they had passed through a hype cycle. This delay left many providers unable to benefit from the latest advancements, leading to complex, fragmented operations.
Senthil explained: " Healthcare is a very complex entity. Providers need different
Senthil Kumar
tools that are not only clinical but also financial and operational to manage their operations effectively."
Before starting MocDoc, he identified a significant gap: " No simple integrated solution existed at that point."
This insight became the driving force behind the development of MocDoc, which aimed to provide a unified, cloud-based platform to simplify the multifaceted requirements of healthcare facilities.
UNIFIED APPROACH
MocDoc ' s decision to adopt a unified platform approach, integrating Hospital Management Systems( HMS), Electronic Medical Records( EMR / EHR), billing, and laboratory functionalities, was revolutionary.
" The pointed solution solves individual problems," Senthil noted. " But healthcare needs multiple departments to work together. We require a unified solution that simplifies workflows across hospitals,

Strategic expansion
FOLLOWING its success in various global markets, MocDoc is seizing the opportunity to support healthcare providers in Southeast Asia, a region that is increasingly embracing digital transformation.
Southeast Asia has emerged as a significant market for MocDoc, driven by the region ' s healthcare standards and the pressing need for well-coordinated healthcare systems.
Senthil Kumar explained: " A lot of private practices are looking for a well-connected,
well-developed system like ours."
The tailored workflows developed specifically for the Southeast Asia market allow MocDoc to efficiently address local needs, ensuring compliance with various regulations without compromising on service delivery.
Senthil highlighted that the acceptance of cloud-based solutions is notably high in Southeast Asia, making it easier for MocDoc to penetrate the market.
" The turnaround time from the discovery of our product to going online is comparatively faster and easier for us." This nimbleness enables healthcare providers to quickly benefit from MocDoc ' s advanced technological capabilities.
The operational priorities of providers in Southeast Asia differ significantly from those in other markets.
" They prioritise operational efficiency and the simplified workflows that we built into our system," Senthil noted. This