@Halal May/June 2025 | Page 34

May-June. 2025
10 COVER

A clear national vision

Malaysia positions Islamic tourism as a key growth sector for the industry

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ALAYSIA’ S tourism sector has recorded a strong start to 2025, with over 6.7 million visitor arrivals in the first two months alone. This encouraging performance reflects growing confidence in Malaysia as a preferred travel destination. Building on this momentum, the industry remains committed to delivering quality experiences that showcase the country’ s diverse offerings.
According to Dato’ Shaharuddin Abu Sohot, Secretary-General of the Ministry of Tourism, Arts and Culture( MOTAC), Malaysia welcomed 38 million tourist arrivals in 2024, marking a 31.1 per cent increase from 29 million in 2023 and an 8.1 per cent rise compared to pre-pandemic levels in 2019. The country’ s top ten source markets were Singapore, Indonesia, China, Thailand,
“ ITC’ s presence at the Arabian Travel Market 2025 in Dubai and the Saudi Arabia Sales Mission at Jeddah and Riyadh will further strengthen ties with key travel markets.”
Dato’ Shaharuddin Abu Sohot
Brunei, India, the Philippines, South Korea, Australia and Chinese Taipei.
“ From January to February 2025 alone, we welcomed 6.7 million visitors, a 31.3 per cent rise from last year and 14.5 per cent from 2019. We’ re targeting 45 million international visitors with RM270 billion in tourism revenue by year-end,” Shaharuddin elaborated.
MUSLIM-FRIENDLY TOURISM AND HOSPITALITY
Shaharuddin noted that Malaysia’ s consistent ranking as the top Muslimfriendly travel destination was the result of a clear national vision, as outlined in the National Tourism Policy( DPN). The policy identifies Islamic tourism as a key sector for growth.
" The Islamic Tourism Centre( ITC), under MOTAC, has been instrumental in operationalising this vision through the Muslim-Friendly Tourism and Hospitality( MFTH) framework. This approach goes beyond branding; it builds a whole ecosystem around halal food, prayer facilities, Shariah-compliant hotels, and culturally sensitive services.
“ In partnership with Tourism Malaysia, ITC ensures consistent global promotion of Malaysia’ s strengths in Muslim-friendly hospitality, supported by cohesive policy, marketing, and service delivery.”
He said that one of the most forwardlooking initiatives was Malaysia’ s plan to become a regional Umrah Transit Hub. He explained that this strategic move aimed to position the country as a preferred stopover for Umrah pilgrims, particularly those from Asia.
“ Our focus is on markets such as Southeast Asia, China, Japan, South Korea, and Russia. Beyond boosting tourist arrivals, this initiative stimulates growth in hospitality, retail, and cultural tourism.”
More than just a stopover, the model offers Islamic heritage tours, spiritual retreats, halal culinary experiences and mosque visits, reinforcing Malaysia’ s goal to become a spiritual tourism hub that combines faith and culture.
MALAYSIA’ S MARKETING STRATEGIES
Shaharuddin explained that Malaysia’ s marketing strategy to promote itself as a leading Muslim-friendly travel destination in international markets is both strategic and relies on strong partnerships.
“ MOTAC, ITC, and Tourism Malaysia collaborate closely with key industry players such as the Malaysian Inbound Chinese Association( MICA), BUMITRA Malaysia, and the Malaysian Association of Tour and Travel Agents( MATTA) to ensure culturally aware outreach.”
He noted that a key campaign was the China Muslim Representatives Familiarisation Trips held in January 2024 and February 2025. The first trip brought influential Chinese Muslim representatives to Malaysia, resulting in 58,000 Chinese Muslim visitors by March 2024 and RM92.8 million in revenue. The second trip involved 77 representatives from China.
“ With the opportunity given by the Minister of MOTAC, Dato Sri Tiong King Sing, Malaysia is also expanding its footprint in the Middle East, and ITC is playing an essential role in this initiative. ITC’ s presence at the Arabian Travel Market 2025 in Dubai and the Saudi Arabia Sales Mission at Jeddah and Riyadh will further strengthen ties with key travel markets.”
ITC AS THE DRIVER FOR ISLAMIC TOURISM
Shaharuddin said that in the area of Islamic tourism, ITC continued to lead with innovation and a global outlook. He explained that its flagship initiative, the Muslim-Friendly Tourism and Hospitality Assurance and Recognition( MFAR) programme, certifies hotels, travel agents, and spa providers that meet Muslim-friendly standards, including halal services, qibla direction, designated prayer spaces, sustainable practices, and gender-sensitive offerings.
“ To support this ecosystem, ITC runs Muslim-Friendly Tour Guide( MFTG) training, equipping guides with the cultural sensitivity and Islamic knowledge needed to enhance the visitor experience. As for now, we have 291 MFTGs.
“ Another impactful programme is the ITC development of Mosque Tourism, which highlights mosques as vibrant hubs for learning and interfaith dialogue, through guided tours and community engagement. A popular example of a mosque tourism programme is the ITC-led Mosque Open Day, which has become a yearly festival in conjunction with Islamic Tourism Month since 2023.”
Shaharuddin added that ITC also partnered with universities and think tanks to conduct research that informed both policy and practice. He noted that insights from these studies were shared at platforms such as the World Islamic Tourism Conference( WITC), supporting the industry ' s growth through data-driven strategies.
VISIT MALAYSIA 2026
Elaborating on Visit Malaysia 2026( VM2026), Shaharuddin shared that its success would be measured through several key metrics, including total tourist arrivals, average length of stay, and tourism receipts.