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January-February . 2025
Hospitality
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Embracing Muslim-friendly hospitality
THE WESTIN Kuala Lumpur offers a fantastic location in the heart of Kuala Lumpur ’ s Golden Triangle . Hosting modern and luxurious rooms , the hotel boasts an outdoor swimming pool . Guests also enjoy free WiFi and easy access to nearby shopping malls like Pavilion , Lot 10 , and Sungei Wang . Additional services include in-room spa treatments , laundry services , and tour arrangements .
THE WESTIN Kuala Lumpur , a distinguished hotel located in the heart of the city ’ s Golden Triangle , has long been renowned for its luxurious offerings and exceptional service . In response to the growing demand for Muslimfriendly travel experiences , the hotel has embraced the Muslim-Friendly Tourism and Hospitality Assurance and Recognition ( MFAR ) certification . Earning the Silver category recognition , The Westin Kuala Lumpur not only highlights its commitment to providing a seamless and culturally respectful environment |
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for Muslim travellers but also enhances its competitive edge in a rapidly evolving market .
“ Given Malaysia ’ s multicultural environment , this recognition is significant
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Daniel Burstein |
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The Westin Kuala Lumpur .
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to us . It underscores the importance of being mindful of our surroundings , and we believe it adds significant value for our guests . It ’ s a wonderful acknowledgement for them to be part of this journey as well ,” said General Manager Daniel Burstein .
“ Our kitchen is halal-certified . With a growing number of Muslim travellers from China , we have developed plans to cater to their needs during the upcoming Chinese New Year celebrations , as well as to offer local guests the chance to experience the festivities . One of our strategies includes collaborating with Muslim influencers to promote our offerings and increase public awareness . We stay informed on industry trends , work closely with travel agencies and partners , and continuously evaluate these trends to adapt quickly and effectively .” – RnR
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A premium destination for business and leisure
Seri Pacific Hotel Kuala Lumpur .
SERI PACIFIC Hotel Kuala Lumpur , a renowned name in the Malaysian hospitality industry , has long been committed to offering exceptional service to all guests . The hotel ’ s decision to adopt Muslim-friendly branding was driven by the rising demand for accommodations
Razmi Rahmat
that cater specifically to the needs of Muslim travellers .
Having received the Muslim- Friendly Tourism and Hospitality Assurance and Recognition ( MFAR ) in the Gold category , Razmi Rahmat , Acting General Manager of Seri Pacific Hotel Kuala Lumpur , explained that the MFAR certification serves as a symbol of trust for Muslim travellers , assuring them that the hotel ’ s facilities meet the highest standards of Muslim-friendly hospitality . He highlighted that the certification aligns with Malaysia ’ s position as a global leader in Islamic tourism , thereby enhancing the country ’ s reputation and contributing to the growth of the halal tourism industry .
“ We prioritise creating a culturally respectful environment by providing halalcertified kitchens , Qibla directions , prayer mats , Wudu facilities , and staff training on cultural sensitivities to offer a seamless experience for Muslim guests .” – RnR
SERI PACIFIC Hotel Kuala Lumpur is a distinguished business hotel featuring 561 elegantly designed rooms , including Superior , Deluxe , Club , Suites , and luxurious Presidential Suites . Ideally situated close to the LRT and Putra Commuter Stations , the hotel is just 15 minutes from KL Sentral and 60 minutes from Kuala Lumpur International Airport , offering both convenience and comfort for its guests .
CHINESE NEW YEAR FESTIVITIES AT SERI PACIFIC HOTEL KL For Muslim Travellers from China :
• Offer halal versions of traditional Chinese New Year dishes .
• Organise cultural experiences that respect Islamic principles , such as tea ceremonies and Chinese calligraphy workshops .
• Employ multilingual staff fluent in Mandarin to enhance communication and ensure comfort .
For Local Guests :
• Create a festive atmosphere with traditional decorations like lantern displays and lion dances , ensuring all food and beverages are halal-certified .
• Offer family-friendly activities , such as workshops on Chinese culture , while maintaining respect for Islamic values .